Privacy notice

Data Protection and Privacy Policy

In view of the development of new communication tools, special attention must be paid to the protection of private data, that is why we are committed to respecting the confidentiality of the personal information we collect. Here is how your data will be processed:

1. Information collected

When using our online shop and in order to provide you with the best possible service, we may collect several types of information, including:

The history of you selection of products and actions on our online shop: when you request information, any email to our costumer service, subscribe tor our newsletter or any other service, participate in a contest, vote for a product or post a review: you name, contact information and any other infromation such as your age, interests and preferences.

During any visit to the online shop: your internet location (IP address, domain name, original url), the browser used, the country and telephone prefix of your computer, the pages of our online shop you visited during your visit, the advertisements you clicked on and any searches you made.

We reserve the right to buy customer lists from third parties in order to offer our services to anyone who may be interested in xTWOstore. However, these lists include only persons who have consented to receive promotional emails. It is always possible to unsubscribe from our emails.

Finally, we inform you that our online shop is monitored and that we are required to record any information about your visit to our online shop that may help us improve the quality of the services we offer.

We may collect this information even if you do not have a user account with us. We undertake not to market the personal information collected. However, we may share this information with our partners for the sole purpose of fulfilling your order (payment, delivery, claim). Use of data when subscribing to the newsletter: If you subscribe to our newsletter, we will use the informations provided separately to send you regular newsletters. To unsubscribe from the newsletter, simply send us a request at info@xtwostore.com

2. Confidentiality of data

We only store personal data if you provide it to us, and for the purpose of fulfilling your order, opening your user account or subscribing to our newsletter. xTWO GmbH may collect personal or business data related to your use of the online shop. This data will be treated confidentially and will not be shared with third parties. The data entered will be used exclusively for the execution of the contract. Any other use will only take place with your prior consent. We use the information you provide to process your order. For the execution of the contract, we will pass on your data to the transport company, as far as this is necessary for the delivery of the ordered goods. In order to process payments, we pass on the necessary payment data to the credit institution authorised for payment and to all payment service providers you have selected in the purchase process. As a user of the online shop, you have the right to receive on request free information about your stored personal data. In addition, you have the right to rectify, block and cancel your data in accordance with the legal provisions.

Your questions and suggestions on data protection are welcome and important to us. You can reach us at the following address:

xTWO GmbH
Gießener Straße 42

35410 Hungen
Germany

Tel.: +49 (0)6402 89 89 00
Fax: +49 (0)6402 89 89 89 0 99

Email: info@xtwostore.com

3. Use of cookies

In order to make your visit of our online shop and the shopping process more fluid and comfortable, and to allow the use of some features, we use cookies. Cookies are small text files stored on your device. Some of the cookies we use are deleted after the browser session has ended, i. e. after your browser has closed. Other cookies remain on your device and allow us to recognize your browser on your next visit. Cookies do not interfere with your computer's operating system. If you wish, you can block the use of cookies or configure your browser so that you are informed about the use of cookies and decide individually whether to accept them or not. Refusal to accept cookies may block the use of some features and prevent the purchase process.

4. Google Analytics

This online shop uses Google Analytics, a website analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files stored on your computer and which allow an analysis of your use of the online shop. The information generated by cookies about your use of this online shop is generally transmitted and stored on a Google server in the United States. However, if the anonymization of the IP address is enabled on this website, your IP address will be shortened by Google beforehand. Only in exceptional cases will the full IP address be sent to a Google server in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to your use of the website and to the website operator. The IP address collected by Google Analytics will not be merged with other Google data. You can prevent cookies from being stored in your browser settings. However, please note that if cookies are blocked, you may not be able to use the full functionality of the online shop.

You can also prevent the data generated by cookies and linked to your use of the online shop (including your IP address) and Google's processing of this data by downloading and installing the plug-in available on the following link: https://tools.google.com/dlpage/gaoptout?hl=en

5. Questions and tips

If you have any further questions about data protection on our online shop, you can contact us via email info@xtwostore.com. We will do our best to answer your questions as accurately as possible. Use of our online shop is always subject to the version of the privacy policy available online at the time of your visit. We reserve the right to change this privacy policy at any time in accordance with applicable data protection regulations. If you have provided us with personal data on your own initiative, we will inform you of the changed terms and conditions appropriately, e. g. by email, within a reasonable period of time before the changes take effect. You can visit our online shop regularly to keep track of any changes. Unless otherwise stated, the use of any information we hold about you is subject to this Privacy Policy.

As at: 09.11.2017

6. Identity

Description of the company:
The xTWOstore online shop is published and operated by:

xTWO GmbH
Gießener Straße 42

35410 Hungen
Germany

Phone: +49 (0)6402 89 89 89 00
Fax: +49 (0)6402 89 89 89 0 99

Email: info@xtwostore.com

Company representatives: Christoph Hußmann, Jürgen Zaiser
VAT number according to § 27 of the German Value Added Tax Act: DE253679959

Despite the precautions taken and the numerous controls of external links, we do not take any responsibility for their content. The operators of these pages are solely responsible for their content.

Disclaimer: http://ec.europa.eu/consumers/odr/

Customer service:
Email: info@xtwostore.com
Phone: +49 (0)6402 89 89 89 00
Monday to Friday: from 10am to 5pm